At Lenntec, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website and purchasing products from Lenntec, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Information: When you make a purchase, register for an account, or contact customer support, we may collect your name, email address, phone number, shipping address, billing address, and payment details.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing patterns on our website to enhance your experience and for analytical purposes.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders and provide customer support.
• To improve our products, services, and website functionality.
• To send you order confirmations, updates, and promotional materials (with your consent).
• To communicate important information about our products, services, and promotions.
• To comply with legal requirements and enforce our terms and conditions.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or destruction.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us operate our website, process payments, and deliver products. These third parties are required to keep your information confidential and use it solely to assist us in providing services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and deliver targeted advertisements. You can control cookies through your browser settings, but disabling cookies may affect the functionality of some website features.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving promotional emails by following the unsubscribe instructions provided in each communication. If you wish to exercise any of your privacy rights, please contact us using the details below.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: contact@lenntec.com
• Phone: (352) 683-0000
• Address: 34606 Spring Hill, Florida, United States

Thank you for trusting Lenntec – Water Treatment Solutions for a Cleaner, Safer Future!